34th Annual Meeting

Description

Join us for the 34th Annual Meeting at Prestonwood Country Club!

This year's Annual Meeting, promises an unforgettable experience filled with reflection on the achievements of this past year and the plans for the year ahead. In recognition of excellence, we'll proudly present the 2024 Awards for Small Business of the Year, Community Steward of the Year, Non-Profit of the Year, and Ambassador of the Year.

Creating Wow Through Customer-Focused Micro-Moments

In today’s competitive landscape, customer experience is increasingly defined by the small, yet impactful moments that add value and reduce friction. The key to creating memorable customer interactions lies in the ability to recognize and capitalize on these micro-moments. During our keynote presentation at the 34th Annual Meeting learn to transform ordinary encounters into extraordinary experiences. Attendees can expect to takeaway inspiration on improving the customer experience to drive customer loyalty, improve retention, and promote positive word of mouth.

MEET OUR SPEAKER

Stan Phelps, CSP® is a Virtual Master Presenter, Global Speaking Fellow, and best-selling author of 20 books, including the Goldfish series. He stands out in the sea of sameness by modeling his Differentiated Experience (DX) message: differentiation isn’t just about what you say, but what you do and how and why you do it. With 5,000+ case studies on customer, employee, and brand experience, Stan delivers engaging keynotes, workshops, and Goldfish Tank experiences that help organizations boost loyalty, retention, and results.







Get Social with us!